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Frequently asked questions
What is the return policy?
If your order arrives damaged or defective, please contact us within 14 days of delivery with photos of the issue. We'll be happy to arrange a replacement or refund where appropriate.
When will I get my order?
We dispatch orders as quickly as possible. UK orders are sent with free tracked delivery, and most arrive within 2–5 working days after dispatch. You'll receive tracking details by email once your order has been shipped.
Do the Magnets Actually Work?
Each magnet is carefully checked before dispatch to ensure it meets our quality standards. If you have any questions about compatibility or your order, feel free to contact our support team before purchasing.
How much does shipping cost?
Shipping is completely free on all UK orders. Every order includes tracked delivery at no extra cost, so you can follow your parcel from dispatch to delivery.